Despite the wider losses, Urban Company reported a 37% year-on-year (YoY) growth in revenue from operations, which rose to Rs 380 crore from Rs 277 crore in Q2FY25.
The company’s adjusted EBITDA loss for the quarter stood at Rs 35 crore, primarily due to a Rs 44 crore loss incurred from its new vertical, Insta Help. Excluding Insta Help, the company reported an adjusted EBITDA profit of Rs 10 crore, translating to 0.9% of its Net Transaction Value (NTV).
In its India Consumer Services segment (excluding Insta Help), the company reported a 19% YoY increase in NTV, which reached Rs 762 crore. Revenue from operations in this segment rose 24% YoY to Rs 262 crore.
Adjusted EBITDA for this vertical stood at Rs 18 crore, or 2.4% of NTV, down from 3.1% in the same quarter last year. The margin contraction was attributed to higher investments in training, audits, customer support, and expansion-related costs.
Urban Company’s Native segment posted strong growth with a 164% YoY increase in NTV to Rs 97 crore, driven by demand in categories such as water purifiers and electronic door locks. Revenue from operations surged 179% YoY to Rs 75 crore. However, the segment recorded an adjusted EBITDA loss of Rs 9 crore (9.0% of NTV), an improvement from a 30.1% loss in the year-ago period.On the international front, Urban Company reported a 73% YoY rise in NTV to Rs 160 crore from its overseas operations, with significant contributions from the UAE and Singapore markets. Revenue from operations in this segment grew 66% YoY to Rs 114 crore. Notably, the international business achieved adjusted EBITDA breakeven across its combined UAE and Singapore operations.Also read: ‘Dumb money is chasing dumb IPOs’: Shankar Sharma on India’s public markets amid Lenskart buzz
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