EBITDA rose 18% YoY to Rs 18,757 crore, with margins improving 140 basis points to 51.6%, highlighting better cost efficiency and higher engagement levels across its user base.
The company’s average revenue per user (ARPU) rose further to Rs 211.4, supported by increased customer engagement, though partly offset by ongoing promotional 5G offers. Jio’s per capita data usage surged to 38.7 GB per month, and total data traffic grew 29.8% YoY during the quarter, underlining the continuing rise in digital consumption.
Subscriber momentum remained strong, with 8.3 million net additions during the quarter. Monthly churn was stable at 1.9%, indicating strong customer retention. Jio’s total subscriber base now exceeds 500 million users, maintaining its leadership in India’s telecom market.
JioFiber and JioAirFiber expansion
Jio continued to expand its broadband footprint aggressively, adding over 1 million new home connections each month, taking total connected premises to 23 million. Its wireless home internet service, JioAirFiber, also maintained global leadership, now serving 9.5 million subscribers.
To celebrate its ninth anniversary and the milestone of crossing 500 million users, Jio launched several customer engagement initiatives — including unlimited data over the anniversary weekend, one month of free service for timely recharges, 2% extra digital gold through Jio Finance, and vouchers worth up to Rs 3,000.
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Operating metrics stay healthy
Depreciation expenses rose 11.5% year-on-year to Rs 6,675 crore, while finance costs nearly doubled to Rs 2,145 crore, reflecting higher interest rates and continued investments in infrastructure. Tax outgo increased to Rs 2,558 crore from Rs 2,259 crore a year ago.
“Jio has proudly served over 500 million subscribers, addressing multiple digital needs of their everyday life. This has been possible due to Jio’s deep-tech initiatives, which have sparked India’s technological revolution and have become the backbone of our Prime Minister’s Digital India Mission,” said Akash Ambani, Chairman of Reliance Jio said.
With strong financial performance, improving ARPU, and rapid expansion in both mobile and home broadband services, Jio continues to reinforce its position as India’s largest digital services provider and a key driver of the country’s digital transformation.