Flight disruptions spreading across US airports
The US government shutdown has led to staffing shortages that are straining air operations. Newark Airport in New Jersey saw delays of two to three hours on Sunday. Houston’s George Bush Intercontinental Airport, Dallas Fort Worth International Airport, and Chicago O’Hare also reported disruptions.
According to the Federal Aviation Administration (FAA), nearly 13,000 air traffic controllers have been working without pay. Union representatives and aviation experts have warned that the impact may worsen if the shutdown continues and workers remain unpaid.
Check before leaving for the airport
Travelers are advised to confirm flight status before heading to the airport. Airline apps and official flight-tracking websites can help check if flights are delayed or canceled.
The FAA website provides real-time updates on delays at major airports. Kyle Potter, executive editor of Thrifty Traveler, said that passengers should also follow news about political negotiations in Washington. He added that if an agreement is reached between Democrats and Republicans, the uncertainty over air travel could quickly end.
Steps to take when your flight is canceled
If your flight is canceled, get in line for assistance from a customer service representative. Simultaneously, contact the airline’s reservations team by phone or online. Reaching out on social media platforms like X (formerly Twitter) can also help as airlines may respond faster there.
Most airlines rebook passengers on later flights without additional charges. While travel demand is currently moderate, finding new seats will become harder during the upcoming holiday season.
Exploring other travel options
If flight cancellations continue, travelers may need to consider alternate transportation like trains, cars, or buses. However, the nationwide shortage of controllers means there is no reliable way to predict where or when new delays may occur. Potter noted that this situation differs from disruptions caused by a single airline. The shutdown affects entire airports, meaning all carriers could experience issues simultaneously.
Can you switch airlines?
Airlines are not required to rebook passengers on other carriers. However, major airlines, except for some budget ones like Southwest, sometimes arrange alternate flights through partner airlines. Jeff Klee, CEO of AmTrav, suggested checking available alternatives online while waiting to speak to a representative.
Refund and compensation rights
If a flight is canceled and you decide not to travel, you are legally entitled to a refund, even on non-refundable tickets. The refund must cover the ticket cost and any unused services like seat upgrades or baggage fees.
Currently, U.S. airlines are not legally required to provide cash compensation, lodging, or meals for delays or cancellations. The Biden administration had proposed a rule to make compensation mandatory, but it was later withdrawn under the Trump administration.
What airlines cover during delays?
The U.S. Department of Transportation (DOT) provides a website showing what each airline promises during cancellations or delays. Policies vary, so passengers should review the commitments specific to their carrier before filing a claim or request.
Additional tips for passengers
Travel insurance might offer limited coverage if you purchased it while booking. However, each policy differs, so review terms carefully to confirm whether worker shortages are covered reasons. If airline call centers are busy, use a frequent flyer number with higher status or try contacting international customer support lines for faster service. Passengers should remain calm and polite with airline staff, as they are managing large volumes of affected travelers.
FAQs
Q1. How to deal with US government shutdown airplane traffic delays effectively?
Check your flight status online, monitor FAA updates, explore alternative flights or travel modes, and request refunds for cancellations due to ongoing staffing shortages.
Q2. Are passengers entitled to refunds during the US government shutdown airplane traffic delays?
Yes. Airlines must refund the full ticket price and unused services if your flight is canceled, even if it was a non-refundable fare.