The company’s EBITDA margin fell 60 basis points to 8% from 8.6% in the previous quarter, while EBITDA rose 1.3% to Rs 6,915 crore in the December quarter.
The business expanded its store network with 431 new store openings, taking the total store count to 19,979 with area under operation at 78.1 million sq. ft. The registered customer base grew to 378 million, making Reliance Retail one of the most preferred retailers in the country, the company said in a filing.
Grocery
The grocery business, it said, delivered consistent performance underpinned by an uptick in festive demand. Key categories maintained the growth on a Y-o-Y basis: Dairy, Frozen & Bakery grew by 23%, Staples grew by 19%, and Packaged Foods grew by 15%.
Festive momentum was sustained by focusing on the gifting in the Food categories. High-traction categories included Namkeen (+40%), Chocolates (+32%), Sweets (+10%), and Dry Fruits (+13%). Metro continued its steady performance, driven by an increase in customer footfalls and an expansion of wallet share.
JioMart
JioMart crossed exit daily orders of 1.6 million and recorded 53% Q-o-Q and 360%+ Y-o-Y growth in average daily orders, establishing itself as the fastest-growing player in hyper-local commerce.
Customer acquisition accelerated during the quarter with the addition of 5.9 million new customers, and the total customer base expanded by 43% YoY.
Fashion and Lifestyle
The business maintained steady performance, supported by festive demand and seasonal assortment execution, partially impacted by festive demand being spread across Q2 and Q3.
Ajio delivered consistent growth throughout the period, driven by promotions and festive buying which resulted in an average basket value increase of 21% YoY. Shein booking revenue continued to scale, driven by strong user traction with app installs exceeding 6.5 million and a twofold expansion of the product portfolio to over 50,000 options.
The Jewels business recorded strong performance driven by festive and wedding-related demand, resulting in a 73% Y-o-Y increase in average bill value.
Consumer Electronics
Performance across key categories saw a double-digit Y-o-Y growth, with Laptops increasing by 46%, Mobiles by 38%, TVs by 25%, and Appliances by 19%.
The resQ service arm continued to scale its operations, expanding its service network to 1,611 locations, representing a 9.4% Y-o-Y increase.
Reliance Retail’s Executive Director Isha Ambani said the company delivered a steady quarterly performance, serving millions of customers across their shopping needs.
Also read: Reliance Industries Q3 Results: Profit rises marginally to Rs 18,645 crore; revenue up 11%
“By prioritising trend-focused assortments and seamless omni-channel experiences, we continue to foster strong customer engagement and loyalty. As we navigate a shifting consumer landscape, we remain steadfast in our vision to redefine Indian retail through innovation and excellence,” she said.
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